Ellen Callas, Vice President of Operations
Ellen Callas, Vice President of Operations, directs the nation-wide team responsible for day-to-day operations and financial performance of the company’s portfolio of hotels.
Ellen joined Richfield in 2011 as Area Managing Director of Richfield's central region where she successfully oversaw five properties under the Platinum Equity portfolio, including the Sheraton Pittsburgh Airport, the DoubleTree by Hilton Bloomington, Crowne Plaza Melbourne Beach, Four Points Philadelphia Northeast, and DoubleTree by Hilton Dallas DFW.
Before that, she worked for Starwood Hotels & Resorts Worldwide for 12 years in the northeast region. In her capacity as Director of Operations for Starwood, she accomplished the rollout of Starwood's revenue management program at three properties achieving exceptional precision in forecast accuracy. She also has a luxury background with four years at the Copley Plaza and Ritz-Carlton in Boston. Ellen received numerous awards in her roles as Area Managing Director and General Manager including Richfield's General Manager of the Year and Sales Team of the Year in 2012, as well as Starwood's Hotel of the Year and Sales Team of the Year in 2003 and 2004. She holds a bachelor's degree in Psychology with a concentration in Human Resources Management.